Terms of Service

Effective Date: August 20, 2025

1. Acceptance of Terms

By accessing or using Neighbour Loop ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms apply to all visitors, users, and others who access or use the Service, including property owners, tenants, and real estate professionals.

2. Description of Service

Neighbour Loop is an online platform that connects property owners with potential tenants and facilitates property rental transactions. Our Service includes:

  • Property listing and search functionality
  • Communication tools between property owners and prospective tenants
  • Property management features
  • Payment processing services
  • Related services and features as we may develop

3. User Accounts

3.1 Account Creation

To access certain features of the Service, you must create an account. You may register using Google OAuth or other authentication methods we provide. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Termination

You may terminate your account at any time by contacting us. We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our sole discretion.

4. User Responsibilities

4.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Post false, misleading, or fraudulent information
  • Impersonate any person or entity
  • Harass, abuse, or harm other users
  • Upload malicious code or interfere with the Service
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service for any commercial purpose without authorization
  • Scrape or collect data from the Service without permission

4.2 Property Listings

If you list properties on Neighbour Loop, you represent and warrant that:

  • You have the legal right to list the property
  • All information provided is accurate and complete
  • The property complies with all applicable laws and regulations
  • You will honor the terms of any rental agreement made through the platform

5. Content and Intellectual Property

5.1 User Content

You retain ownership of content you submit to the Service ("User Content"). By submitting User Content, you grant Neighbour Loop a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content in connection with the Service.

5.2 Our Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Neighbour Loop. The Service is protected by copyright, trademark, and other intellectual property laws.

6. Transactions and Payments

6.1 Platform Role

Neighbour Loop facilitates connections between property owners and tenants but is not a party to rental agreements. We are not responsible for the quality, safety, or legality of listed properties.

6.2 Fees

Certain features of the Service may require payment of fees. All fees are non-refundable unless otherwise specified. We reserve the right to change our fee structure with notice.

6.3 Taxes

You are responsible for determining and paying any applicable taxes related to your use of the Service.

7. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

8. Disclaimers and Limitations of Liability

8.1 Service Provided "As Is"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Neighbour Loop SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

8.3 User Disputes

We are not responsible for disputes between users. You release Neighbour Loop from claims, demands, and damages arising out of or connected with such disputes.

9. Indemnification

You agree to indemnify, defend, and hold harmless Neighbour Loop, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or related to your use of the Service or violation of these Terms.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.

10.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall first be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the new Terms on the Service and updating the "Effective Date." Your continued use of the Service after changes constitutes acceptance of the modified Terms.

12. General Provisions

12.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Neighbour Loop regarding the Service.

12.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

12.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Neighbour Loop

Email: support@Neighbour Loop.com

By using Neighbour Loop, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.