Privacy Policy

1. Introduction

Welcome to Neighbour Loop. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, and profile information.
• Google OAuth Data: When you sign in with Google, we receive your Google profile information including:
  • Name
  • Email address
  • Profile picture
  • Google account ID
• Property Listings: Information about properties you list or inquire about.
• Communication Data: Messages, inquiries, and other communications through our platform.

2.2 Information We Collect Automatically

• Usage Data: Information about how you use our website and services.
• Device Information: Information about your device, browser type, and operating system.
• IP Address: Your IP address and approximate location.
• Cookies: We use cookies and similar tracking technologies to improve your experience.

3. How We Use Your Information

We use your personal information to:

• Provide and maintain our services
• Process your account registration and manage your account
• Enable property listings and inquiries
• Communicate with you about our services
• Send you important updates and notifications
• Improve and personalize your experience
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Sharing and Third-Party Services

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our platform:

• Google OAuth for authentication services
• Cloud storage providers for data hosting
• Analytics services to understand usage patterns
• Communication services for emails and notifications

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Regular backups and disaster recovery procedures

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, unless we are required to retain it for legal purposes.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the Last update date.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

12. Cookie Policy

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.